Тематическое фото - рот на замке

So, tomorrow at an extraordinary meeting of the parliament, the "language" proposals in the Consumer Rights Protection Law will be considered and are likely to be approved. Although the law, judging by its name, is intended to protect the consumer, the section of the law approved by the relevant committee - "Language of Communication" - actually protects not the consumer, but the service provider (seller, hairdresser, pharmacist, trader, manager, and other representatives of the service sector). It is expected that the majority of deputies will support the so-called compromise option approved by the relevant committee, which looks like this: "4.3 Language of Communication. (1) A consumer in Latvia has the right to receive services in the state language. The service provider or seller is obliged to ensure the realization of this right. (2) The service provider or seller is not obliged to serve the recipient of the service in any language other than the state language. (3) The service provider or seller is obliged to ensure that the first and primary language of oral communication is Latvian. In further oral communication, a foreign language may be used if the consumer requests it and the service provider or seller agrees and can provide it. (4) The service provider or seller is obliged to ensure that the documents prepared for providing services, the used interfaces of digital content, as well as the possibility of choosing a language in such technical solutions as applications, websites, call centers, or in-person service infrastructure, subtitles, and other technical solutions are in the Latvian language. If the service provider or seller can ensure this, the documents prepared for providing services, the used interfaces of digital content, as well as the possibility of choosing a language in technical solutions may also be in the official language of an EU member state or an EU candidate country alongside or in addition to Latvian. (5) The provisions of part four of this article do not apply to goods imported from other states or exported to other states. Packaging, instructions, labeling, tags, and similar information for such goods may contain translations into the languages of third countries alongside or in addition to Latvian and the official languages of EU member states or EU candidate countries. (6) Responsibility for violations in the field of using the state language is established by the Administrative Offenses Law for violations in the field of administration, public order, and use of the state language.