Meat Stinks, Avocados are 'Dead', Mandarins are Low Quality: Customers Horrified by Rimi

Today at the Rimi in Salaspils, I bought a pork neck chop, and when I opened the package at home, the smell was unbearable. "Do you even have any quality control?" the woman asks. In the comments section, stories of disappointment follow one after another, with people sharing their experiences of buying questionable quality meat. For example, Laura believes that the quality and freshness of the meat have significantly deteriorated. But the same goes for fruits and vegetables. I used to shop at Rimi because the meat at Maxima was far worse. Those days are gone… It’s time to rush back to Maxima! Eliza noticed something very wrong: "I went on October 6 for meat, I see — the expiration date is until October 7, I come on October 7, and on the same three already dried pieces of neck chop, the expiration date is until October 8." Ilvia shares that she asks to smell the meat in the store. Yes, it annoys the staff, but this way she feels more confident that everything will be fine and the meat will be fit for consumption. Another woman adds: "I also noticed that the quality of products has dropped significantly; in my last purchase, I got both dead avocados and mandarins." Unfortunately, Evita was also unlucky. The woman recounts that she was given old chicken fillet, and the smell was terrible. Montа shares her experience: "Ventspils. Boneless thighs — they put them in two bags. At home, I wanted to put them in the fridge… and realized that everything was very bad. My husband called, and the person on the other end was not surprised at all and asked why I didn’t notice earlier (20 minutes had passed), but how could that employee not notice?!? We took it back, and the staff at the information desk, opening the large bag to scan the code, also reacted poorly to the smell. But she didn’t inform the meat department that something was wrong and needed to be checked." Representatives of the Rimi store also join the discussion: "In all cases where a customer has purchased a product or item of inadequate quality at Rimi, we first invite you to contact the specific store where the item was purchased (bringing the item and receipt with you), where your money will be refunded or the item will be replaced without unnecessary conversation, or to contact Rimi customer support."